Frequently Asked Questions
Everything you need to know about your next adventure with Summits Outdoor.
What is the typical shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear sooner.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that high-performance technical gear must be in its original packaging.
Are Summits Outdoor products covered by a warranty?
Yes, all our technical outerwear and equipment come with a one-year limited warranty against manufacturing defects to ensure you stay protected in the elements.
How do I determine the best fit for technical layers?
We provide a detailed size guide on each product page. For outdoor layering, we generally recommend true-to-size for base layers and sizing up for outer shells.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Klarna.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.